This is a useful website for free downloadable publications on the health service and how it is delivered. There is a section that specifically looks as involvement practices and how they can be improved. I keep revisiting some of the documents which tells me that it is a useful resource. I am going to add it to my links section for this reason. In particular The Point of Care section has useful information on improving dignity and compassion.
GPs told to guarantee same-day appointments for urgent cases
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New contract will require patients in England to be given immediate
appointment if needed.
6 hours ago
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