This is a useful website for free downloadable publications on the health service and how it is delivered. There is a section that specifically looks as involvement practices and how they can be improved. I keep revisiting some of the documents which tells me that it is a useful resource. I am going to add it to my links section for this reason. In particular The Point of Care section has useful information on improving dignity and compassion.
'I rage and I don't care': Why women are reclaiming their anger
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Studies suggest women are getting angrier, but are they just more open
about it?
5 hours ago