This is a useful website for free downloadable publications on the health service and how it is delivered. There is a section that specifically looks as involvement practices and how they can be improved. I keep revisiting some of the documents which tells me that it is a useful resource. I am going to add it to my links section for this reason. In particular The Point of Care section has useful information on improving dignity and compassion.
Don't put off treatment during doctors' strike, NHS tells patients
-
The strike comes at the end of the bank holiday weekend and NHS managers
fear demand could be "challenging".
11 hours ago